Telephony

ON PREMISES AND Cloud VoIP telephone systemS

VoIP Telephony

We provide On Premise telephone systems and have a multitenant Cloud telephone system for customers that prefer a hosted option. Our telephony systems are deployed in both the Private and Public sectors across multiple geographies.

Our systems can be tailored for each individual customer needs and our designs are based on 4 key elements:.

Reliability

Scalability

Ease of Use

Simple Management

A man is sitting in a chair in front of a cloud

FEATURES
✓ Paging and Intercom Functionality
✓ Voicemail service
✓ Voicemail to Email
✓ LAN interface for email integration (Facilitating voicemail delivery to Microsoft Outlook)
✓ Activity reporting
✓ Multi-layer Automated Attendant service
✓ Message waiting notification
✓ Direct mail-box access
✓ Live call screening/Caller ID
✓ Day Mode/Lunch Mode/Night Mode
✓ Call Barring/Call Forwarding/Call Waiting Indicator/Follow me
✓ Hold/Call Transfer/Busy Lamp Indicator/Automatic Call Back Busy
✓ Conference Calling
✓ Speed Dial/Abbreviated Dialling (By name)
✓ Fax Support
✓ IVR Menu System
✓ Call Queues
✓ Ring Groups
✓ Conference Rooms
✓ Call Recording

Our telephone systems are deployed in High Availability mode to ensure effective business continuity and increased productivity for our customers.

The scalability of our telephone systems ensures our customers can consolidate Business Units onto a centralised communications platform and thereby future proof the organisations communications requirements.

A group of people are having a video call on a laptop

Microsoft Teams PBX Integration

The Covid-19 emergency has changed many organisations perceptions of how business will be conducted now and in the future.

Included in our solution designs is the ability for Staff to work remotely. With Microsoft Teams becoming a widely used communication tool, we can include a Session Border Controller for Microsoft Teams integration to securely handle internal and external voice and video communication.
Our Session Border Controller is an entirely software-based solution and allows incompatible SIP-endpoints to communicate with one another seamlessly.

Our solution works as an interface for any number of SIP Endpoints like SIP phones, SIP PBXs, and SIP providers. :

Key Features:

Certified for Microsoft Teams direct routing

Full integration with Microsoft Teams and Skype for Business.

Scalable from 2 to 2000 sessions per server

High Availability, provides a continuous system uptime with effective failover

Native, Windows and Linux application

Powerful monitoring and diagnostic tool

Unified support of multiple SIP Trunks to providers or PBX.

Security, we can reduce your security risks by using our solution.

The solution can change non-secure VoIP connections into secure connections to guarantee a secure call.
The solution uses TLS and SRTP for voice and fax communications and can secure your environment from attempts of eavesdropping or manipulation.

SIP Trunk

Service

SIP trunking is a method of sending voice and other unified communications services over the internet using Session Initiation Protocol.

It works with an IP-enabled PBX and utilises a packet switch network, in which voice calls are broken down into digital packets and sent across a network to the destination.

SIP Trunking Benefits:

Consolidated communication systems.

Cost savings on a recurring basis.

Instant return on investment (ROI)

The potential to grow and scale globally.

Increased productivity for every employee.

A strong, end to end unified communications system.

Infinite employee mobility.

A man is pressing a button on a screen with a phone icon on it.

Cost Saving:

Moving away from traditional line infrastructure to a SIP Trunk ensures significant savings on your Telephone Bills.

We offer competitive rates that guarantees savings of up to 50% on call costs particularly landline to mobile calls.

Further savings are achieved by the elimination of monthly line rentals. We do not charge a monthly rental fee on the SIP Trunk.

We do not charge an installation fee for the service.

Migration:

The migration process is seamless, and you will not experience down time during the migration.

We conduct a broadband test to ensure call quality

We handle the number porting process on your behalf

You retain your existing numbers.

REQUEST A FREE CONSULTATION TODAY For all your Requirements

OUR ACCREDITATIONS

We pride ourselves in providing customers with the highest level of technical skill and customer service. Advances in technology have enabled us to provide more sophisticated services, aimed specifically towards driving down costs while increasing internal efficiencies.