We manage your IT so you can manage your Business.
What Our Customers Say About Us
We cannot express enough gratitude to Infinity IT for their exceptional Disaster Recovery efforts following the unforeseen flooding of our Credit Union premises. The flooding posed a significant threat to our daily operations and the safety of our members' financial assets. However, thanks to the meticulous disaster recovery planning and swift execution by Infinity IT, we were able to navigate through the crisis seamlessly. Their emphasis on defining Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) proved invaluable, allowing us to maintain data integrity and resume operations swiftly. Infinity IT demonstrated unparalleled efficiency by successfully transitioning our critical systems to our designated Disaster Recovery site within 24 hours. This remarkable feat not only minimised downtime but also reassured our members of the unwavering reliability of our services. We recommend Infinity IT to any Credit Union seeking reliable, comprehensive, and effective disaster recovery solutions. John Fenton, Manager, Midleton Credit Union
We have worked with Infinity IT for a number of years now and I would highly recommend them. The team at Infinity IT have worked with us to upgrade our IT systems; significantly improving our IT security and business continuity plans in that time. They have also been able to identify cost saving measures for us in terms of our email and licensing packages. The Infinity IT support team are quick to resolve any queries for us through their dedicated support desk and the monthly security reports provide great oversight and reassurance that our IT systems are secure and efficient. Liz Hogan, Clinic Manager, Wellington Eye Clinic
Fantastic experience with Infinity IT for the on-boarding of their Managed IT Support Service! Smooth and efficient on-boarding process! Credit to the team for their impeccable organisation and attention to detail. They made the transition seamless, ensuring no disruption to our daily operations. Exceptional communication throughout the on-boarding journey. The Infinity IT team was always responsive and kept us informed at every step. We are thoroughly satisfied with the on-boarding experience and are confident that Infinity IT is the right partner for our Managed IT Support. Looking forward to a long and successful collaboration with a team that truly understands our IT needs. Andrew Higgs, CTO, Community Credit Union
Here at Byrne Wallace, we have found that Infinity IT’s prompt response to any technical challenges we face has minimised disruptions and allowed us to focus on serving our clients and running the business effectively. This was highlighted when they worked with us during the Covid outbreak to ensure we could keep all our staff working safely from home from day one and to ensure we could keep on advising our clients without any disruption. Some of the IT team members had experience with Infinity IT in previous companies and quickly brought them in as part of a key IT provider. What sets Infinity IT apart is not only your technical expertise but also your commitment to customer satisfaction. Your team takes the time to listen to our concerns and tailor solutions that align with our business goals. Over the years, Infinity IT has proven themselves with their proactive approach to security measures and has helped us stay ahead of potential threats, giving us confidence in the integrity of our data. In a fast-paced industry, your reliability and dedication to staying updated with the latest technological advancements have been invaluable. Byrne Wallace is proud to be associated with Infinity IT, and we look forward to continuing this partnership for years to come. John Kelly, Head of IT, Byrne Wallace.
Johnson Stevens has been working with Infinity IT over the last 20 years and throughout this time they have supported us to grow and expand our business. One aspect that stands out prominently is the consistent effort your team puts into staying up-to-date with the latest industry trends and advancements. This commitment to continuous learning is reflected in the innovative solutions they provide, keeping my business on the cutting edge of technology. It's this forward-thinking approach that reassures me that I've made the right choice by entrusting my IT needs to Infinity. I wholeheartedly recommend Infinity IT to any business seeking reliable, knowledgeable, and customer-centric IT services. Dermot O’Connor, Director – Johnson Stevens
Killarney Credit Union recently decided to re-establish our relationship with Infinity IT as they have a unique focus on the needs of a dynamic Credit Union. From their Helpdesk staff to senior management, Infinity IT provides a bespoke service that has been built on years of experience in serving the Credit Union Sector. We have already completed several projects with Infinity IT. While implementing these they worked closely with other credit union vendors and this process has been very efficient from start to finish. We look forward to working with them in the coming years. Mark Murphy, CEO, Killarney Credit Union.
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We pride ourselves in providing customers with the highest level of technical skill and customer service. Advances in technology have enabled us to provide more sophisticated services, aimed specifically towards driving down costs while increasing internal efficiencies.
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Countdown to Windows 11: Why Upgrading now is a must before time runs out... As the technological landscape continues to evolve, so must our tools. The impending end of Windows 10's lifecycle marks a significant turning point, especially as 70% of computers worldwide apparently use Windows 10: it's time to embrace Windows 11. With only one year left to upgrade, it's crucial to understand why making the move now is essential for both individuals and businesses. Let’s explore the compelling reasons for upgrading to Windows 11 sooner rather than later. 1. Smooth Transition: Avoid Last-Minute Rush Waiting until the last minute to upgrade can lead to several complications: Increased Demand: As the End-of-Life date approaches, demand for upgrades and technical support will surge, potentially leading to longer wait times and higher costs. Hasty Upgrades: Rushing the upgrade process increases the likelihood of errors, data loss, and compatibility issues. Limited Time for Adjustment : Upgrading now gives you ample time to familiarise yourself with Windows 11, ensuring a smooth transition. By upgrading early, you can avoid the last-minute rush and ensure a seamless, well-planned transition. 2. Enhanced Security: Protecting Your Digital Realm Security should always be a top priority, and Windows 11 is built with advanced security features that surpass those of Windows 10. Here’s why upgrading now is vital: Hardware-Based Security: Windows 11 leverages TPM 2.0 (Trusted Platform Module) and Secure Boot, providing robust protection against firmware and hardware attacks. I ntegrated Threat Protection: Enhanced malware protection, including cloud-based security and Microsoft Defender Antivirus, offers comprehensive defence mechanisms. Zero Trust Model: Windows 11 adopts a zero-trust security approach, ensuring stricter access controls and data protection measures. By upgrading now, you can immediately benefit from these advanced security features, safeguarding your data and devices against emerging threats. 3. Continued Support and Updates: Stay Current and Supported Microsoft will cease to provide updates, security patches, or technical support for Windows 10 after October 14, 2025. This lack of support means: No Security Patches: Without regular updates, your system becomes vulnerable to new security threats. No Feature Updates: You'll miss out on new features and improvements that enhance user experience and productivity. No Technical Support : Troubleshooting issues without official support can be challenging and time-consuming. Upgrading to Windows 11 now ensures you remain in the loop with ongoing updates and support, keeping your system secure and up to date. 4. Performance and Productivity Boost: Work Smarter, Not Harder Windows 11 is designed to improve both performance and productivity. Here’s how upgrading now can transform your computing experience: Faster Performance : Optimisations in Windows 11 result in quicker boot times, faster app launches, and improved power management. Enhanced Multitasking: Features like Snap Layouts and Virtual Desktops streamline multitasking, allowing you to organise your work more efficiently. Integrated Tools: Seamless integration with Microsoft Teams and other productivity tools fosters better collaboration and communication. Upgrading now allows you to start benefiting from these enhancements immediately, enabling you to work more effectively and efficiently. 5. Compatibility with New Technologies: Future-Proof Your System As new software and hardware are developed with Windows 11 in mind, staying on an outdated OS can lead to compatibility issues. By upgrading now, you ensure: Software Compatibility: Access to the latest applications and software updates designed for Windows 11. Hardware Compatibility: Compatibility with new hardware technologies and peripherals, ensuring optimal performance and functionality. Future-proofing your system by upgrading now minimises the risk of running into compatibility issues down the line. Conclusion: Embrace the Future Today The impending end of Windows 10 signals a crucial moment: it’s time to embrace Windows 11. With only one year left to upgrade, the clock is ticking. Upgrading now offers numerous benefits, from enhanced security and ongoing support to improved performance and future-proof compatibility. Don’t wait until it’s too late. Start planning your upgrade today and step confidently into the future with Windows 11. Your digital realm deserves the best—upgrade now and ensure it remains secure, efficient, and ready for whatever comes next.
You Still Need to Back Up Your Microsoft 365 Data Multiple organisations have settled on cloud-based Software-as-a-service (SaaS) solutions from the Microsoft 365 (M365) family of products. This is understandable as M365 provides rich applications and services that are easy to commission and onboard users without any on-premise infrastructure management. Do you need to back up Microsoft 365 data, such as the emails in Office 365? It’s a question that’s often asked. And it’s a question that’s frequently answered in contradictory ways. Let’s not bury the lede — the answer, as far as we are concerned, is an emphatic yes. It’s your data in M365, and you are responsible for it. Microsoft delivers some protections via SLAs, site mirroring, and retention policies. But these are not backups in the traditional sense, and if you have to produce data for regulators at some point or for any other reason, you may discover they’re not good enough. One aspect of M365 and other cloud services from Microsoft that often surprises people is that having your data in M365 does not remove your responsibility for backing it up. Microsoft operates its cloud-based services on a shared responsibility model, and for data stored in its SaaS solutions like M365, the responsibility for data backup and integrity resides with the organisations using M365. Image 1 shows a table of responsibilities taken from Microsoft’s Shared responsibility in the cloud document on the Microsoft Learn site.
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Email: solutions@infinityit.ie
Dublin (Head Office)
Infinity IT Ltd, 17 The Mall,
Beacon Court, Sandyford,
Dublin 18.
Tel : 01 - 293 0090
Fax : 01 - 293 0137
Cork (Branch Office)
Infinity IT Ltd, Merchant House,
Tivoli Industrial Estate, Tivoli,
Cork.
Tel : 021 - 7011600
Fax : 01 - 293 0137
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The Mall, Beacon Court, Sandyford, Dublin
